The Smart and TNT SIMs offer straightforward activation mechanics, but new users often tangle about them. Hence, this article will discuss How to Activate the Smart and TNT SIMs across Philippines.
Just purchased a new SIM and want to enjoy the uninterrupted internet services? After inserting the TNT SIM into the phone, one crucial step is registration. After registration, the users can dial the *123# and follow the onscreen instructions to activate the Smart/TNT SIM.
Make sure that you have registered this SIM by visiting the online TNT Portal or through the Smart app. Both of these methods require your personal information, such as your name, address, and phone number.
How to Register Your TNT SIM Card – Online Registration
It is essential to first consider the registration process before activating your smart SIM Registration. This process is in compliance with the Philippine regulations, and you have to follow the official method.
Visit TNT Portal
To start, the users have to visit the official TNT registration portal at https://simreg.smart.com.ph. This platform is very easy to use and provides you with an essential guide for the whole process. You must have a valid government-issued ID card as well.
Enter Your Mobile Number
On the registration page, the users have to enter their TNT mobile number correctly, and they will instantly receive an OTP via SMS. This OTP will verify your identity and phone number.
Verify OTP
Type the OTP in the required field or box on the same website. If you have not received the OTP, then try one more time after a few minutes by clicking at the appropriate button.
Fill Out Personal Information
In the next step, the users have to fill out the online form that requires their personal information. For instance, the information can be related to your name, date of birth, and age verifications.
Upload a Valid Government ID
It is time to upload the valid documents for your citizenship verification. For instance, you can take the clear image of your ID card that is up to date and have to upload it. The people can also use the passport or the driving license.
Selfie or Face Scan
At the registration portal, you will now have to take a selfie or perform a face scan. This will make sure that the persona ID card is valid and this picture will be saved in the records.
Review and Submit Information
Review all the relevant information one more time that you have already entered such as name, email address, and personal details. In case if anything is wrong then you have to correct it at once.
Confirmation and Control Number
The users will then receive a confirmation message from the company for future reference. You have to keep this number in a secure place and in case Smart Communication requires additional information then you have to provide this number.
TNT SIM Registration via the Smart App
For the ease of the customers Smart Communications have introduced a mobile app through which they can register their TNT SIM. This app will ask about your personal details and requires some straightforward steps to follow.
Install the Smart App
Search on the Google Play Store or on the Apple Store for the Smart App. Download and install it on your phone to start the process.
Enter Your Mobile Number
In the first phase, the users have to enter their TNT mobile number to link it with the SIM card.
Send OTP for Verification
After entering the mobile number, you have to tap on the OTP button and wait for some time. This number will be received on your SMS, and you can verify it.
Enter the OTP
Input this number into the app and confirm it. Make sure that you have entered the connect number.
Choose SIM Type
The screen will ask you about the registration of the new or old SIM. You have to select the correct option based on your situation.
Enter Nationality Identification
The users will now enter their nationality information and confirm their identity. These steps will make sure that your registration process complies with the local regulations.
Upload Your Valid ID
Upload a clear picture of your government issued ID card, passport, or driving license. This will help you verify your identity.
Scan Your Face
The users will scan their faces using the phone camera. This biometric scan makes sure that you are physically present at the time of this registration.
Provide Personal Details
Fill out the form on the screen and give your personal information. This information can be related to the birth date, address, full name, and other relevant details. The accuracy of the information is very necessary at this stage.
Verify Accuracy
Check all the details prior to submitting the information. You have to upload a valid ID card and the selfie should also be clear to avoid any discrepancies.
Submit the Form
Once you have verified all the details, then it is time to submit the registration form on the app. You will be officially registered to the TNT SIM card.
How to Activate Smart and TNT Sim
After completing your registration, the next step is to activate the TNT SIM. Once this process is completed then the users can enjoy uninterrupted internet services with all of the comprehensive features.
Ensure the Following Before Activation
The users should make sure that they are using the smart locked or open line mobile. They should insert the 5G-ready Smart/TNT MNP SIM into their mobile devices. The mobile data should be turned off.
Activating the SIM
- Dial the *123#, and it will open the menu.
- In this menu, you have to select the 3 options to activate the SIM. If you are upgrading the SIM, then you can select option 2.
- After that, you have to press 1 for the mobile number portability. Here you can enter the 11-digit mobile phone number.
- Enter the USC code that should have been already provided on your SMS.
- Select the prepaid brand which could be Smart or TNT. Now confirm the activation by pressing the 1 on your screen.
Confirm Activation
To confirm this activation process, the users can send the SMS message “15001” to 214. They will receive a confirmation message that shows all the details about your confirmation, etc.
Troubleshooting for TNT SIM Registration
If the users face any difficulties during the registration process, then they can consider the following tips. This section will discuss some of the most common problems.
Make sure that the SIM is properly inserted into your mobile device and that it is working fine. If not then you have to remove the SIM card and wait for some time. Then, try to reinsert it to get a fresh connection.
The unstable internet signals can disrupt your registration process. The users who are living in an area where the signal strength is poor may try to move to a better coverage area.
Choose a different device if the issue persists. Sometimes, a specific device can cause issues during the registration process.
Registration via SMART Channels – Additional Methods
TNT SIM registration can be difficult for some users who do not have technical knowledge. For that, there are a lot of alternative providers that one can follow and complete the registration process.
SMART Stores
The first choice is to visit the Smart Communications store and bring your TNT SIM card. The users will also be required to keep a government-issued ID card or passport. The customer representative at the shop will guide you through the complete process.
SMART Hotline
The second method is to dial 888 from the TNT SIM card and get help from the online customer service representative. This person will guide you through the registration process verbally. Moreover, you can dial the landline number such as (02) 8888-1111, for assistance.
SMART Facebook Messenger
The other possible way to register your SIM card is to visit the Smart Company Facebook page. You can reach out to the customer support form here, and he will assist you with the process. The representative will give all the answers to your queries.
GigaLife App
The GigaLife is a supporting app that can let you perform multiple tasks related to the smart SIM. The users can take help from the self service and can quickly register their SIM without any additional effort.
Conclusion
To activate the TNT SIM, it is necessary to first register it. This involves various steps such as confirming your phone number with the OTP and entering the personal details. The users can use the online portal or can use the smart app to register their SIM card. After that they can dial the Dial the *123# on their smartphone and follow the onscreen instructions to activate the Smart or TNT SIM. There are some additional methods, such as going to the smart store or dialing the hotline of the company to perform this task.
FAQs
